Frequently Asked Question

How do I use a district phone handset?
Last Updated about a month ago

CMCTS utilizes a phone system provided by Grandstream. New staff members will receive a personalized email that will provide account credentials for accessing the Phone Portal as well as the PIN code necessary to check your voicemail from a handset.

You can request the email be resent by submitting a ticket to the IT Helpdesk by emailing helpdesk@capemaytech.com or helpdesk@cmcspecialservices.org

District Phone Web Portals:

Overview Presentation

https://docs.google.com/presentation/d/14xc0skSaA18vafHgWmqB4HO5OWhGaYMeEM0BHBp5-gk/edit#slide=id.p

Overview Video on Welcome Emails and the VoIP Portal

https://youtu.be/9WqD_GLNPT4

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