Frequently Asked Question
There are a few ways to retrieve voicemails left on the district phone system.
Voicemail to Email - The easiest by far is in your email. All voicemails are emailed to staff members with the audio file attached to the message. *Please note - deleting the email does not delete the voicemail from the phone system.
VoIP Portal - All users have access to the district phone web portal (see links below) which will allow you to configure your extension and retrieve voicemails, faxes and recorded phone calls. You will need your extension number which is the username and your portal password. Portal passwords were emailed to all users when the extension was set up. If you need assistance with these credentials please submit and IT Helpdesk request so we can assist you.
From the Handset - You can dial *97 from your assigned handset or *98 from any handset to retrieve your voicemails. You will need your voicemail PIN to access the system. Your PIN is located in your welcome email or you can retrieve it from the VoIP portal. If you need assistance with these credentials please submit and IT Helpdesk request so we can assist you.
District Phone Web Portals:
- Cape Tech - https://voip-ct.cmcschools.com
- Special Services - https://voip-ss.cmcschools.com
Tutorial Video showing all methods of retrieving voicemails:
https://youtu.be/b-fsoQQXaxg